GUARANTEE – 100% RISK-FREE
A guarantee – the like of which most photographers wouldn’t even contemplate!
What’s it’s worth if it’s riddled with exclusion clauses?
Ours is SIMPLE
If you are not absolutely thrilled (not just satisfied) and shed a tear of joy when you see your photographs – you don’t pay a penny!
We want you to look your best and have a real connection with the images we produce and if not – we will give you all your money back and no hard feelings.
That’s a promise.
So to re-state – here’s our 100% DOUBLE GUARANTEE
If you are less than thrilled with your photographs and dissatisfied for ANY reason, we will do the following for you:
1. We’ll invite you to be photographed again AT NO CHARGE WHATSOEVER and make sure that we fix whatever was not perfect.
2. If we cannot make images that you will cherish forever we will refund every penny that you invested.
Framing and Pictures
All our photography, framing and pictures are guaranteed. They are only printed in Professional Photographic laboratories, which individually grade and colour match our images to produce consistent results. All photographic products including frames and albums leave Holbrook Studios in first class condition. If on receiving your order, you are not 100% satisfied, please contact us immediately and we will try to rectify matters. We will replace the faulty item or refund the purchase price – the choice is yours. No quibble – we want you to be totally satisfied. As with all dyes, those used in photographs will fade. To prolong the life of your photograph avoid displaying it in strong , direct sunlight. Should excessive fading occur within 10 years, we will reprint the image at half the prevailing price.
Even if we don’t end up doing your photography, PLEASE make absolutely sure your photographer offers this very strong warranty. If they are “worth their salt” they should be confident of their work by taking all the risk away from you.
As one of the few remaining FULL TIME professional photography studios in this area, we take your portraits and your choice to work with us very seriously – whilst all the while having a great time.
Remember, it’s not a question of the number of megapixels in a camera or the special effects in photoshop. It’s how the photographer treats you and your family; it’s how experienced and knowledgeable they are about posing and lighting and so much more.
It’s all about getting images that you and your family will cherish for ever.